Frequently asked questions
What is the recommended water ratio?
It depends on your bottle size.
1 cleaning sheet = 250ml of water.
For the PENYU Aluminium 500ml Bottle, use 2 sheets for standard cleaning power.
Is it safe to use around babies and pets?
Like other household cleaning products, PENYU is gentle on skin when used as directed. Do make sure the cleaned surface is fully dry before your little ones or pets come into contact with it. Avoid contact with eyes.
How long does delivery take?
Orders are processed within 24 hours and typically delivered within 2–5 working days, depending on your location.
How much does shipping cost?
How much does shipping cost?
Shipping is RM6 for West Malaysia and RM10 for East Malaysia.
We also offer free shipping for West Malaysia orders over RM30 and free shipping for East Malaysia orders over RM145.
Can I make a bulk order or subscribe?
Yes. We do offer bulk orders and subscription options.
Please email us at contact@itspenyu.com for more details.